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  Help Articles |  Enquiries

  
  
  

  
  

  Search for a keyword/phrase, browse through the categories or lookup one of the most viewed articles below.

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  • General Enquiry

  • Request a refund

  • How can I change my account details?

  • Appeal parking fine

  • Get VAT receipt / statement (email/print)

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  Most Viewed Help Articles

  How can I contact Westminster City Council for assistance?
  If you are unable to find the answer to your question in the Westminster City Council Help Centre, you are able to email us using...
  Last Updated: 13 Aug 2014      Views: 4160578

  Where can I find my PIN?
  If you do not know or have forgotten your PIN, you can reset the PIN by email using our online PIN recovery tool. This is found on the...
  Last Updated: 19 Jul 2017      Views: 4140085

  Do I have a valid session - how do I check?
  We will always confirm whether your session has been successfully created or not. When using our automated telephone service, verbal...
  Last Updated: 16 Oct 2014      Views: 4131919

  Can I pay in advance for my parking?
  Westminster City Council do offer advanced parking at selected locations but only if the operator allow it. You can make payment in advance...
  Last Updated: 17 Sep 2013      Views: 4128704

  Can I call the Westminster City Council parking service from a landline?
  You are able to call the Westminster City Council parking service to purchase parking regardless of whether you are calling from a landline...
  Last Updated: 6 Feb 2015      Views: 4127170

  Categories

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  Parking Fines (11)

  

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  Security (3)

  

  Text to Park (5)

  

  VAT Receipts (9)

  

  Vehicles (8)

  

  Xpress (5)