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  Customer Care

  What's an enquiry? An enquiry is a written question, concern or any feedback you may have relating to the service or your Westminster City Council account....
  27 Mar 2018

  I would like to register a complaint! How should I do it? Your first point of contact should be to register your complaint with our Customer Care Team by contacting us through the 'Enquiries' page...
  16 Dec 2019

  Customer Feedback We're always looking for ways to improve our Service! Feedback can be provided through the form available in our mobile apps or...
  13 Mar 2018

  PCN received due to technical error If you were unable to pay with RingGo because the service was temporarily unavailable and subsequently received a parking charge notice,...
  13 Mar 2018