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PIN & Password
My account is locked, how do I recover my PIN?
Your Westminster City Council account will automatically be locked for 1 hour as a precautionary measure if your login details have been...
9 Mar 2018 What is the Fast-Track option?
There are three types of callers the Fast-Track option is applicable to:
1. Customers calling from a mobile number which is withheld or...
9 Mar 2018 How do I change my PIN or password?
To amend your PIN or password, simply follow these instructions:
Login to your Westminster City Council account.
Click...
26 Mar 2018 Why does my PIN not allow me access to my account?
The most obvious answer is that your are entering the incorrect PIN. However, it may also be because you have set a password against your...
12 Mar 2018 I need help recovering my PIN!
If you do not know or have forgotten your PIN, you can reset the PIN by email using our online PIN recovery tool. This is found on the...
13 Mar 2018 Why does it not recognise my email address when logging in?
The most probable answer is that the email address you are entering has not been provided. If you registered with us by telephone, either...
27 Mar 2018 What can I do to make logging in easier?
The key thing to remember when using the Westminster City Council parking service is that you only need to have called the service once to...
27 Mar 2018 I've forgotten my password or PIN - what do I do now?
If you do not know or have forgotten your RingGo password or PIN, you can reset the password/PIN by following the instructions below for...
17 Apr 2018
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